1. Information We Collect

1.1 Personal Information

When you create an account, place an order, or contact us, we may collect your name, email address, phone number, shipping address, billing address, and any other details you choose to share with us.

1.2 Payment Information

We do not store your full card details on our servers. Payments are processed securely through trusted third-party payment providers. These providers may store and process your payment information in accordance with their own privacy policies.

1.3 Automatically Collected Data

When you browse our website, we may automatically collect certain information such as your IP address, device type, browser type, pages visited, and time spent on pages. This data helps us understand how our website is used and improve its performance.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Create and manage your account

• Communicate with you regarding orders, support requests, or updates

• Improve our website, products, and customer experience

• Prevent fraud, abuse, or illegal activities

• Send marketing emails or promotions (only if you have opted in; you may unsubscribe at any time)

3. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you logged in, analyze website traffic, and personalize your experience. You can manage or delete cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell your personal information. We may share your data only with:

• Service providers such as payment processors, courier and shipping partners, IT services, and analytics tools, strictly for order processing and website operations

• Legal authorities if required by law or to protect our rights and prevent fraud or abuse

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (for example, accounting or tax requirements). Once your data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate or incomplete information

• Request deletion of your personal data, where applicable

• Opt out of marketing communications by using the “unsubscribe” link in our emails

7. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites or services. HiFy Store is not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: hify.store2@gmail.com
Instagram: @hifystore.pk
Facebook: HiFy Store