1. Delivery Time

We aim to deliver orders within 3–4 business days across Pakistan. Delivery timelines may vary slightly depending on your location, weather conditions, or courier service workload.

2. Courier Partners

All orders are shipped through reliable and trusted courier services, including:

• Trax Courier

• Leopards Courier

Once your order is dispatched, it is securely handed over to our courier partner for delivery.

3. Order Inspection & Packaging

Every product—including thrifted shoes, new footwear, jewellery, accessories, and apparel—is carefully inspected and quality-checked before dispatch. We ensure that items match the listing, are in appropriate condition, and are packed securely to avoid damage during transit.

4. Tracking Information

After your order is dispatched, the tracking number will be:

• Added to your order details page on our website, and

• Sent to your registered email address automatically

You can use this tracking number to monitor your shipment through the courier’s official tracking system.

5. Incorrect or Incomplete Address

Please make sure your shipping address is accurate and complete at the time of placing your order. HiFy Store is not responsible for delays, failed deliveries, or returned parcels caused by incorrect or incomplete address information.

6. Possible Delivery Delays

While we strive to deliver orders on time, delays may occasionally occur due to factors beyond our control, such as:

• Weather conditions

• Courier service disruptions

• Public holidays

• High-volume shipping periods

We appreciate your patience and understanding in such cases.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: hify.store2@gmail.com
Instagram: @hifystore.pk
Facebook: HiFy Store